Small Busines Blog - Real World Examples — Customers

Episode #153 – Create a Customer You Can Be Proud Of

August 07, 2017 • audio blog • Business owner motivation • Content • create customer avatar • Customers • educate your customers • marketing • Real world • Sales • small business owner advice • small business owner tips • Success tips • successful customer interaction • Two Minute Commute • working with tough customers

Quit trying to please everybody, instead, create a better customer to work with!

Episode #131 – There’s a Point Where You Have to Run! Go Drink the Vegetable Stuff.

July 14, 2017 • attend conferences • audio blog • Business owner motivation • Customers • how do I get positive reviews online • icon • implementing new ideas • marketing • positive review • Real world • small business motivation • small business tip • Social Media Marketing World • Success tips • Two Minute Commute

Are you ready? In order to make a change you have to be willing to leave your comfort zone. So I’ll ask again, “Are you ready?” The reason we attend conferences and seminars is to make us feel good about “doing something”. It’s the same...

Ask Better Questions

April 08, 2017 • angry customer • audio blog • better questions • customer service • Customers • marketing • ProfitCenterCoachShow • Real world • small business idea • small business marketing • storytelling • Success tips • tips for small business

Did you fall? Clearly the person is on the ground… What happens when you start to ask better questions? Earlier this week I had the opportunity to listen to a customer on the phone with his credit card company. He spent over 10 minutes, calm as can be, until the problem was resolved. When he […]