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Small Busines Blog - Real World Examples — Customers

Episode #227 – Create a “Wow-In-Waiting” to Enhance Your Infinity Marketing Machine.

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“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them…” Pretend you are the customer.  You ask, “When is that order going to be ready?”  The salesperson answers,  “January 15”. January 15 rolls up.  The order...

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Episode #216 – What’s Out of Place?

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“Profit in business comes from repeat customers, customers that boast about your service and that bring friends with them.” W. Deming So what did you do today to make your business incredible? That might seem like a silly question, but really think about it.  At the end of the day, what did you do to […]

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Episode #186 – Capture Customer Information Now, You’ll Be Glad You Did Later!

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Do you operate as a one and done business or an infinity customer business?  The traditional advertising model has pushed business to advertise “blanket” style.  We created an ad and placed in a general publication and we waited.  We waited for customers to show up....

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Episode #163 – You Better Find Out What is Stressing Your Customer Out!

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Offer solutions to your customers challenges... which means find out what's bugging them!

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Episode #157 – Don’t Get Left Behind, You Want an Infinity Product in Your Small Business

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What you believe, you achieve.  If you believe you have money, you will.  If you believe you are poor, you are.  And remember there is a huge difference between being broke and being poor.  This all comes down to what you believe. Well, what you...

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