Small Business Blog - Success tips — 4- Thursday - Infinity Customers

Episode #269 – It’s Your Job to Be Remembered

December 21, 2017 • 4- Thursday - Infinity Customers • audio blog • Blog content • Creative • creative marketing • Customers • find a thing that sets you apart • marketing • small business blog • Small Business owner motivation • Success tips • Two Minute Commute • you need to stay memorable

“It’s not your customer’s job to remember you. It’s your job to make sure they don’t forget you!” PFrippe What do you do that makes you unforgettable? Is that a good thing? haha If you can’t answer the question of “what makes my business unforgettable?”...

Episode #257 – Find More Customers By Exceeding Expectations… If Know What the Expectations Are!

December 07, 2017 • 4- Thursday - Infinity Customers • audio blog • creating infinity customers • Customers • exceed customer expectations • marketing • small business podcast • Success tips • Two Minute Commute • using surveys to understand expectations

“The first step in exceeding your customer’s expectations is to know those expectations.” Roy H Williams Have you ever wondered how to sell more stuff? I’m guessing every day as you work at your business this question crosses your mind. Maybe not in that exact...

Episode #239 – What You Don’t See IS Your Customer’s Reality

November 16, 2017 • 4- Thursday - Infinity Customers • audio blog • Blog content • Customers • improve customer perception • marketing • Sales • small business owner advice • small business owner tip • success tip for consistency • Success tips • Two Minute Commute

“The customer’s perception is your reality.” K.Zabriskie Have you ever walked in to a store and wondered if they ever clean? I did that this morning… on my way to work I stopped at a convenience store to grab some cookies, shocker I know. But...

Episode #233 – Angry? Create a Win Win Procedure!

November 09, 2017 • 4- Thursday - Infinity Customers • audio blog • create a win win procedure for working with customers • Customers • evalute your business procedures • identify trouble spots with customers • marketing • Small Business owner motivation • small business owner success tip • Success tips • Two Minute Commute

“If they don’t know you personally, don’t take it personal” Why do you get so upset when you work with “certain” customers? You have strange stories of odd behavior… you might even be very angry about the interaction. What is causing this reaction? You are...