4- Thursday – Infinity Customers – Profit Center Coach

Episode #269 – It’s Your Job to Be Remembered

December 21, 2017 • 4- Thursday - Infinity Customers • audio blog • Blog content • Creative • creative marketing • Customers • find a thing that sets you apart • marketing • small business blog • Small Business owner motivation • Success tips • Two Minute Commute • you need to stay memorable

“It’s not your customer’s job to remember you. It’s your job to make sure they don’t forget you!” PFrippe What do you do that makes you unforgettable? Is that a good thing? haha If you can’t answer the question of “what makes my business unforgettable?” It’s time to find something! As a reader of my […]

Episode #269 – It’s Your Job to Be Remembered

Episode #263 – Build Loyalty With Content Instead of Focusing on Satisfaction.

December 14, 2017 • 4- Thursday - Infinity Customers • build loyalty through content • Customers • engagment builds loyalty • focus on the relationship with customers • infinity marketing machine • Loyalty • marketing • small business owner tip • success tip for small business marketing • Success tips • Two Minute Commute

“Customer satisfaction is worthless. Customer loyalty is priceless.” You are building your Infinity Marketing Machine, this means, at the core, loyalty is very important! But loyalty doesn’t just happen. You work on it, day after day after day! It starts with credibility. Credibility is built with your subject matter expertise. The ability to share your […]

Episode #257 – Find More Customers By Exceeding Expectations… If Know What the Expectations Are!

December 07, 2017 • 4- Thursday - Infinity Customers • audio blog • creating infinity customers • Customers • exceed customer expectations • marketing • small business podcast • Success tips • Two Minute Commute • using surveys to understand expectations

“The first step in exceeding your customer’s expectations is to know those expectations.” Roy H Williams Have you ever wondered how to sell more stuff? I’m guessing every day as you work at your business this question crosses your mind. Maybe not in that exact form but you want to increase sales or make more […]

Episode #251 – Put Yourself on the Other Side of the Counter… You’ll Be Surprised At Which Side!

November 30, 2017 • 4- Thursday - Infinity Customers • audio blog • Blog content • customer service problems • Customers • don't yell at customer service • infinity customers • marketing • Success tips • Two Minute Commute

“The complaining customer represents a huge opportunity for more business” – Zig Ziglar Today’s inspiration is awesome… until you have a crazy customer in front of you! HAHA Well, it’s still an awesome inspiration, but we have to keep it in perspective. Here’s the perspective. The customer is your guest. However, what happens if you […]