“Your vibe attracts your tribe” Ooooooooo we’re gonna have fun. That’s why we’re a little funky with our decorations! Infinity customers stick around because they like you. Well, it’s a little more than that… these are customers that have staying power because you create an environment in which they want to stay! They love your […]
“To keep a customer demands as much skill as to attract one” What do you do right now to retain a customer? Shockingly many people don’t have much to say… in fact, they rely on the strength of the product/service to sell it’s self. Their marketing plan regularly focuses on attracting customers, but rarely focuses […]
“If you believe your business is built on relationships, make building them your business.” Scott Stratton Let’s build relationships. Yea! That sure sounds like a great idea, but how? How do you build relationships. Well, let’s break it down. You have friends that you enjoy, so think about what makes you like them. Typically they’re […]
“Customers Flee for a Reason. You Need to Give Them Reasons Not to Stay.” I’ve talked about it before, but your Customer Prevention Department can provide a useful service. Sometimes you don’t even know it’s in full operation! Therefore, you’ve got to pay attention to why your customers leave. Let’s back up a tad. Part […]
“Clear and consistent communication helps your customer get to know you and what you have to offer.” The Infinity Marketing Machine is about caring. You want to communicate with your customers because you care. You want them to get the information you provide because it’s useful to them. This is completely different from providing information […]
