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Small Busines Blog - Real World Examples — Real world

Episode #91 – Technology Back Up Plan! What Will You Do When the Internet Stops?

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I broke the internet.  Yep. It was me.   This started Thursday when I got a call from my dad that his email wasn’t working.  Seeing as how we’re a family business, yours truly is “tech support”.  He’s learned to unplug/plug-in the modem.  Shut down/restart his computer.  Then call me.  Most of the time the mailbox […]

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Episode #88 – Find Humor If You Can’t Solve the Problem

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“I think the next best thing to solving a problem is finding some humor in it” – F.Clark The one day my dad was very busy at work. (Remember we’re a family business so we work together) – Anyway, he was trying to get several things done at the same time, he picked up the […]

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Real World – Great “Time” at the Veterinarian

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Mr. Pancake, best dog ever, took a little trip to the vet this week.  He was standing over to the side waiting for the nice assistant to greet him when she paused to take a stop watch off the hook… Next stop was the examination room where he had a successful checkup!  When it was […]

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Make It Your Own

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It’s a bar. It’s a work of art! Recently I was on vacation and I was super hungry for lunch.  After walking along the beach, a cute little restaurant/bar appeared.  When you walk in this restaurant it has an amazing first impression.  It’s probably the only bar decorated with bottle caps and colored lights.  What […]

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Ask Better Questions

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Did you fall?  Clearly the person is on the ground… What happens when you start to ask better questions?  Earlier this week I had the opportunity to listen to a customer on the phone with his credit card company.  He spent over 10 minutes, calm as can be, until the problem was resolved.  When he […]

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