4- Thursday – Infinity Customers – Profit Center Coach — small business owner tip

Episode #323 – Learn the Skill of Keeping Your Customers… Here’s Why It’s Important.

February 22, 2018 • 4- Thursday - Infinity Customers • Customers • email marketing • infinity marketing machine • keep your customers around • marketing • nurture customers • provide content customers want to receive • small business owner advice • small business owner tip • Social marketing • Success tips • Two Minute Commute

“To keep a customer demands as much skill as to attract one” What do you do right now to retain a customer? Shockingly many people don’t have much to say… in fact, they rely on the strength of the product/service to sell it’s self. Their marketing plan regularly focuses on attracting customers, but rarely focuses […]

Episode #299 -Talk to One… Even If It’s A Group

January 25, 2018 • 4- Thursday - Infinity Customers • categorize customers • Customers • database management • infinity marketing machine • marketing • Next big thing • Real world • small business owner success • small business owner tip • Social marketing • Success tips • talk to your customers individually • Two Minute Commute

“Even when you are marketing to your entire audience or customer base, you are still simply speaking to a single human at any given time.” Ann Handley Did you catch that? The whole goal of marketing is to speak to one customer at a time but do it in an efficient manner! Remember this when […]

Episode #287 – Measure It or You’re Missing Out!

January 11, 2018 • 4- Thursday - Infinity Customers • ask for feedback • Blog content • customer feedback is valuable • feedback • infinity marketing machine • marketing • measure what matters • small business advice • small business owner tip • Success tips • Two minnute commute • Two Minute Commute

“Feedback is the breakfast of champions.” -Ken Blanchard First… as a student of advertising, I just love that the inspiration is based of an advertising slogan. How cool is that. Second… if you’re not measuring it you’re missing out. I know there’s a fancier quote for that whole measure it to fix it or whatever… […]

Episode #263 – Build Loyalty With Content Instead of Focusing on Satisfaction.

December 14, 2017 • 4- Thursday - Infinity Customers • build loyalty through content • Customers • engagment builds loyalty • focus on the relationship with customers • infinity marketing machine • Loyalty • marketing • small business owner tip • success tip for small business marketing • Success tips • Two Minute Commute

“Customer satisfaction is worthless. Customer loyalty is priceless.” You are building your Infinity Marketing Machine, this means, at the core, loyalty is very important! But loyalty doesn’t just happen. You work on it, day after day after day! It starts with credibility. Credibility is built with your subject matter expertise. The ability to share your […]

Episode #239 – What You Don’t See IS Your Customer’s Reality

November 16, 2017 • 4- Thursday - Infinity Customers • audio blog • Blog content • Customers • improve customer perception • marketing • Sales • small business owner advice • small business owner tip • success tip for consistency • Success tips • Two Minute Commute

“The customer’s perception is your reality.” K.Zabriskie Have you ever walked in to a store and wondered if they ever clean? I did that this morning… on my way to work I stopped at a convenience store to grab some cookies, shocker I know. But I stopped in and well, in Minnesota we’re at that […]