Small Business Blog - Most Recent — Customers

Episode #281 – There’s a New Way to Talk With Customers… Learn It Or You’ll Be Left Behind

January 04, 2018 • 4- Thursday - Infinity Customers • audio blog • Blog content • Customers • infinity customer • marketing • Small Business owner motivation • small business tip • Success tips • talk to customers • Two Minute Commute • work for a relationship

“Talk to people, not customers” The quicker you realize that customers are people, the faster your online communication will grow! Here’s what I mean. And this is a hard concept to wrap your head around if you were in your teens in the 80’s. You need to stop being formal. This really is difficult. It’s […]

Episode #265 – What’s Your Elevator Speech?

December 16, 2017 • 6- Saturday - Try This! • Creative • Customers • elevator space what to do • elevator speech • increase sales at small business • marketing • Real world • small business advice • small business owner tip • Success tips • successful small business ideas

It’s Saturday – that means it’s “try this” for our daily blog post! So here’s the question, “Who has spare time?” If you’re laughing… how about your customers in an elevator or your customers in a restroom! What are you doing to engage their spare time? It’s funny that in a world where our attention […]

Episode #263 – Build Loyalty With Content Instead of Focusing on Satisfaction.

December 14, 2017 • 4- Thursday - Infinity Customers • build loyalty through content • Customers • engagment builds loyalty • focus on the relationship with customers • infinity marketing machine • Loyalty • marketing • small business owner tip • success tip for small business marketing • Success tips • Two Minute Commute

“Customer satisfaction is worthless. Customer loyalty is priceless.” You are building your Infinity Marketing Machine, this means, at the core, loyalty is very important! But loyalty doesn’t just happen. You work on it, day after day after day! It starts with credibility. Credibility is built with your subject matter expertise. The ability to share your […]

Episode #255 – Type Once -Read Twice… or You Might Regret it

December 05, 2017 • 2-Tuesday - Content & Consistency • audio blog • Blog content • communciate clearly • Content • Customers • learning to write online • marketing • small business owner advice • small business owner tip • Success tips • texting downfalls • Two Minute Commute

“The greatest danger in communication is the illusion it has been achieved.” George Bernard Shaw Have you ever felt like you are completely clear about your instructions… only to find out that you couldn’t be further away from the truth? I can capture this concept in one word, texts. Oh yeah… have you ever sent […]

Episode #251 – Put Yourself on the Other Side of the Counter… You’ll Be Surprised At Which Side!

November 30, 2017 • 4- Thursday - Infinity Customers • audio blog • Blog content • customer service problems • Customers • don't yell at customer service • infinity customers • marketing • Success tips • Two Minute Commute

“The complaining customer represents a huge opportunity for more business” – Zig Ziglar Today’s inspiration is awesome… until you have a crazy customer in front of you! HAHA Well, it’s still an awesome inspiration, but we have to keep it in perspective. Here’s the perspective. The customer is your guest. However, what happens if you […]