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Small Business Blog - Most Recent — advice for small business

Episode #59 – Don’t Yell at Customer Service

advice for small business angry customers audio blog bad customers be positive Business owner motivation customer service Customers hostile customers marketing small business tip solve the problem Two Minute Commute

Here’s your advice of the year, “Make sure to yell at people trying to help you!”  Shake head.   And yet, there are jerks in the world that do this. I will never understand two things… 1) why do people yell at customer service reps and 2) why it’s “acceptable” to yell at customer service representatives.  […]

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