Last week, while attending Social Media Marketing World (#SMMW17), I stayed at the Marriott Marquis in San Diego. In addition to a nice marina, they gave a giant Adirondack chair. It’s bright orange and in the middle of the courtyard landscaping near the pool bar. ...
Day Two. I’ve got my Gnome notebook… I’ve got my black eye… No really! My black eye is healing. I forgot to mention that one yesterday. Back story: the day I left for Social Media Marketing World I was teaching a 3 baton lesson. I’m a coach in real life too! I competed for 17 […]
Starbucks serves wine. Who knew… Well, probably a lot of people that have the fancy new level of Starbucks in their neighborhood. The type that now wine and dinners. I found out about it on vacation. Here’s a neat trick… Starbucks at Disney Springs created their menu in the form a flier. You can take […]
I love visiting Disney World. Over the years the thing that has amazed me is the amount of construction and renovation that occurs. It’s all the time. This could be a real negative. After all, it’s an expensive visit. But, the construction is not a secret. It’s far from it. Disney World goes out of […]
What happens before you get to a _____<fill in blank> store, restaurant, car dealer? The answer is endless. Traffic jam, accident, speeding ticket, screaming kids, forgotten shoes. There is no limit! What I’m saying is… You have absolutely no control over what happened to your customers before they arrived. But guess what? It becomes […]